Takabet 16's Privacy Policy – Your Data Is Our Responsibility

Takabet 16 collects three types of information: what you provide directly, what is gathered automatically through your usage, and what is received from third parties.

When you speak with support via live chat, the conversation may be stored for quality improvement purposes. You are advised to avoid sharing sensitive personal information during these chats.

Takabet 16 uses the information it collects for the following purposes:

• Account Management: Keeping your login, transaction, and gaming history secure.
• Identity Verification: Completing the KYC process to prevent fraud and verify age.
• Payment Processing: Processing deposits and withdrawals accurately.
• Customer Support: Understanding your issue and providing a resolution.
• Security Monitoring: Detecting suspicious activity and fraud.
• Legal Obligation: Meeting legal and regulatory requirements.
• Service Improvement: Analyzing usage patterns to improve the platform.

Takabet 16 does not sell your information to third parties. However, in the limited circumstances below, certain information may need to be shared:

• Payment Processors (bKash, Nagad, Rocket): Only the payment information necessary to complete a transaction.
• Identity Verification Authority: To verify identity document details during the KYC process.
• Game Software Providers: Anonymised user ID used for game management.
• Law Enforcement: When legally required to comply with a valid order or investigation.
• Audit Authority: Specific transaction data for regulatory compliance verification.

Takabet 16 follows the highest industry standards to protect your data, combining both technical and organisational measures:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• AES-256 Database Encryption: All stored data is held in encrypted format.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Annual penetration testing conducted by third parties.
• Access Control: Only authorized personnel have access to specific data.
• 24/7 Monitoring: Automated systems detect unusual activity.

Not even Takabet 16 staff can view your password — it is stored in hashed form. If you forget your password, you will need to reset it; the original cannot be recovered.

The Takabet 16 website and app use cookies and similar technologies — small files stored on your device that help us improve our services.

As a Takabet 16 member, you have the following rights over your personal data:

To exercise this right, email [email protected]. Takabet 16 will process your request within 30 days.

Takabet 16 services are intended solely for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If a parent or guardian believes their child has registered on Takabet 16 by mistake, please contact us immediately at [email protected].

Takabet 16 uses certain third-party services that have their own privacy policies:

• Payment Gateway: bKash, Nagad, Rocket – their own privacy policies apply.
• Game Software Providers: They receive anonymised data only.
• Analytics Tools: Used to monitor site performance.

Takabet 16 is not responsible for the data practices of third parties. If you use their services, you are encouraged to read their respective privacy policies.

How long your information is retained depends on the type of data and the purpose for which it was collected:

Takabet 16 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will reflect the change.
• For major changes, you will be notified in advance via your registered email or mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

To view a previous version of our policy, contact Support — we archive all versions from the past 12 months.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Data Protection team:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Bottom-right of the website, available 24/7